ShareKnowledge Blog

Selecting a Learning Management System (LMS): Reporting for Learning Administrators

Amber Rasmussen March, 2018

One of the prime responsibilities of an LMS administrator is to communicate how learning programs have positively affected your business. And you simply cannot do this without great reporting tools.

Reporting is the gateway to information that will tell you what is working, what is not and what needs to be changed.

But, of course, there are reporting roadblocks that must be considered when choosing an LMS:

  • Not fast. When a report is needed ASAP, does it take multiple steps to get what you need? A long, tedious process is never conducive for reports needed right away.
  • Not easy to use. Will you need to bother the IT department regularly just to pull a report?
  • Lack of customization. Reporting is only as good as the data it can provide. Does the LMS lack the ability to be customized to fit your needs?  

Compliance is another reason that reporting features in an LMS are important.

Every year there are more and more regulations created. And as an LMS administrator, this falls on your shoulders. Prove compliance with thorough reports, or face fines.

Reporting is not just to see who took a class and who didn’t. Good reporting can be the difference between success and failure of your business.

And, because of this, it should be one of the top features to consider when choosing an LMS.

So what reporting features should I be looking for in an LMS?

Each business has unique reporting needs, but there are some common features that are a ‘must have’ for everybody:

  • Customization. No matter what information you need, your LMS should always have the option to customize. Whether you need general information or very specific, there should be no problems accessing this data.
  • Permissions. An LMS with flexible permissions allow various departments to create their own reports which alleviates the administrator work load so he/she can focus on other important tasks.
  • Automation. Reports are notorious for being time consuming. But, an LMS that has utilizes automation streamlines the process and reduces the stress of creating the same report over and over.
  • Simplicity. Pulling a report should be as simple as a few clicks.
  • Dashboard. Access to information has been a common problem with LMS reporting. With a centralized dashboard, the LMS administrator can quickly see an overview of all learning programs.

During the LMS selection process, keep these features top of mind while exploring additional requirements.

The Selection Process

During the LMS selection process, it’s important to know what specific information you’ll need from reports.

It’s a good idea to consult with your LMS selection committee to brainstorm a list of reports that your business may need now or in the future. 

Here are a few questions you might ask yourself:

  • How are learners progressing? A course status report will provide this information.
  • Has John Doe completed a safety test? A course history report is needed.
  • Is there a bottleneck in a course? A course module report will give this information.
  • Is Jane Doe currently certified? Certification report needed.
  • What are the attendance levels of Instructor Led Training (ILT)? An ILT report can provide a detailed explanation.

When choosing an LMS, think about who needs the reporting data, and when. You should be able to get your data with a couple of clicks of a button and, you should be able to let the LMS do the hard work so you don’t have to.

LMS reports and analytics are one of the most beneficial features of Learning Management Systems.

  • Proves ROI
  • Shows the impact of learning on your business.
  • Proves compliance.
  • Allows you to make accelerated decisions based on real-time information.

If there is one way to make your job easier, it’s with great reporting features. And, in just a few clicks you have all the data in one place that demonstrates the wonderful job you’ve been doing - whether that be staying in compliance or making sure everybody has completed required courses.

Reporting features should be at the top of any administrator's list when choosing an LMS.

If you’re currently using SharePoint and want an LMS with robust reporting features, ShareKnowledge might be a good option for your business. To learn more about our unique advantage point to corporate training, please fill out the form and we’ll be in contact soon.


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